Placing an Order
To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. You can also use PayPal as payment option. If you would like to place an order by phone, please call us toll free at 1-877-541-5151.
If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at 1-877-541-5151
We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything except personalized items for any reason or no reason. We want you to be 100% happy with the wedding favours for your most special day or we refuse to accept your money!
If you need to return something, please send an email to returns(at)wedding-favours.ca or call us at 1-877-541-5151. We will accept authorized returns within 30 days as long as the items are unused and in the original packaging.
Methods of Payment
We accept Visa, Mastercard, and PayPal. All prices on this website are in Canadian Dollars.
Most orders ship within 7 business days from when the order was placed. After they ship it may take another week or so to actually arrive at your door. Personalized items may take up to 12 business days to ship.
Wedding-Favours.ca uses UPS Ground for most shipping. There is a flat shipping rate of CAD 12.00 and if your order amounts to more than CAD 250, we will send it to you for free. Note: there is a premium for shipping to remote northern areas in Canada.
If for any reason you wish to return items, we will refund the product cost without any restocking fees. However, you will need to contact us for a Return Authorization Number, otherwise, when your parcel arrives we won't know how to match it to the order placed. Just call 1-877-541-5151 and ask for this vital number.
Thank you for visiting Wedding-Favours.ca and have a great shopping experience!